we are NOT stupid!

jade and i was feeling rather hungry before we left shah alam for dewan perdana felda last saturday. plus we need to get a card for the newlywed couple! [memang tak senonoh; few hours before the reception barulah terhegeh2 cari gift! lol]

so we went to this bakery shop in PKNS. bought 4 buns and paid. before we left, i asked for the receipt. it just didn't make any sense to me how four buns which cost not more than rm2 each can total up to rm12?

what happened was that.... 2 cakes were already recorded in the cash machine and were included in my bill. it was only rm3.50 extra than what we should have paid for, not that i'm bothered much about it. it's just how they responded to their mistakes that made me pissed off.

you see, mula-mula the total was rm9-ish and then he looked at the receipt and claimed that he hasn't key in the milo drink. ohkay. tit tit tit jadilah nearly rm12.

IF the extra two cakes were a pure mistake, he should have detected it wayyyyy earlier before i actually asked for the receipt. ni tak, bile mintak, hesitated nak kasi... err errr.. nak tipu orang ke?

and his wife, my gawd, what a bad sales assistant she was! she looked at the receipt, took our plastic bag, keluarkan all of our buns and said, "betul la ni. tak salah pun. cume ade dua cake termasuk sekali."

WTH.

2 extra cakes being included in someone else' bill tak salah? O__o"

they didn't apologised at all. siap claimed the money we gave her tak cukup tu. helloooooo, how can you be in business line when you can't even do simple maths? gaaaaaaaaahhhhhh.

lesson of the day, be extra alert of the prices of stuff you bring to the counter. as easy as it is to keluarkan you moolah from the pocket, double check if it's the right amount. careless mistake may happens once in a while. and hey, if you are in those customer service line (i.e. jaga counter mcm org ni), it's ok to admit when you've done wrong.

is it that hard to say, "i'm sorry"?